Exfo FTB-500 User Manual Page 303
- Page / 453
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Troubleshooting
FTB-500 295
Solving Common Problems
The screen does not keep its
calibration.
OR
The screen is hard to
calibrate properly.
The screen was calibrated
using the tool provided with
Windows instead of the tool
provided with ToolBox.
From the Control Panel,
go to Hardware and
Sound > Tablet PC
Settings.
Tap Reset.
If you need to perform
further adjustments to
the calibration, from
ToolBox, tap System
Settings > Touch
Screen Calibration.
The USB device I have just
connected is not working.
The device has not been
detected.
Disconnect, then reconnect
the device.
Turn off the unit, then turn it
on again.
You do not have the proper
driver for this device.
Ensure that you have the
right driver (can be provided
with the device itself).
The unit does not recognize
a test module.
Module application is not
installed.
Install the corresponding
application using the Update
Manager application.
Defective module. If the unit recognizes other
modules, the faulty module
could be defective. Return it
to EXFO for repairs.
Module is not supported on
your unit.
Refer to the unit’s technical
specifications for the
complete list of supported
modules.
ExpressCards are not
recognized at insertion.
You might not have the
latest ExpressCard driver.
Install the most recent
ExpressCard driver available
for your card.
Problem Possible Cause Solution
- User Guide 1
- Contents 3
- FTB-500 v 5
- FTB-500 vii 7
- Certification Information 8
- 1 Introducing the FTB-500 9
- Main Features 10
- Introducing the FTB-500 11
- LED Indicators Description 16
- FTB-500 9 17
- 10 FTB-500 18
- LED Status Meaning 18
- Function Buttons Description 19
- Power Sources 20
- 2 Safety Information 23
- 16 FTB-500 24
- Symbol Meaning 24
- Laser Safety Information 25
- Electrical Safety Information 26
- FTB-500 19 27
- Grounding Your Unit 31
- 24 FTB-500 32
- 26 FTB-500 34
- 28 FTB-500 36
- FTB-500 29 37
- 30 FTB-500 38
- FTB-500 31 39
- Turning On Your Unit 40
- Turning Off Your Unit 40
- 3. Tap Hardware and Sound 42
- 36 FTB-500 44
- FTB-500 39 47
- Accessing and Exiting ToolBox 48
- Starting Module Applications 49
- Working with Windows 8.1 Pro 50
- 44 FTB-500 52
- your unit 53
- a USB memory key 53
- 46 FTB-500 54
- FTB-500 47 55
- 48 FTB-500 56
- FTB-500 49 57
- 50 FTB-500 58
- 52 FTB-500 60
- Activating Software Options 60
- 54 FTB-500 62
- To secure your unit: 65
- 58 FTB-500 66
- Device Details 66
- 60 FTB-500 68
- 4. Tap Hardware and Sound 69
- 62 FTB-500 70
- 4 Setting Up Your FTB-500 71
- 64 FTB-500 72
- 6. Select the Recording tab 74
- FTB-500 67 75
- 68 FTB-500 76
- Recalibrating the Touchscreen 79
- 72 FTB-500 80
- FTB-500 73 81
- 4. Tap Pen and Touch 82
- FTB-500 75 83
- 78 FTB-500 86
- FTB-500 79 87
- FTB-500 81 89
- 82 FTB-500 90
- Configuring Network Printers 91
- 4. Tap Add a printer 92
- FTB-500 85 93
- 5. Tap Options 95
- FTB-500 89 97
- 90 FTB-500 98
- Setting Up Your FTB-500 100
- 5. Tap Add a language 100
- 10. Tap Options 101
- Setting Date and Time Formats 102
- 96 FTB-500 104
- Power Plan Characteristics 105
- 98 FTB-500 106
- 5. Close the window 107
- To create a power plan: 108
- 2. Tap Control Panel 108
- 8. Tap Create 110
- 104 FTB-500 112
- FTB-500 105 113
- 8. Close the window 114
- Setting ToolBox Behavior 115
- 108 FTB-500 116
- FTB-500 109 117
- 110 FTB-500 118
- FTB-500 111 119
- Setting Other Parameters 120
- 5Working with Your Unit 121
- Viewing PDF Files 122
- Taking Screen Captures 123
- 116 FTB-500 124
- Browsing the Web 125
- IMPORTANT 126
- FTB-500 119 127
- FTB-500 121 129
- FTB-500 123 131
- Managing Favorites 132
- 126 FTB-500 134
- Working with Your Unit 135
- To work with Favorites: 135
- 2. Tap Favorites Management 136
- 3. Tap Export 136
- 5. Tap Save 137
- 3. Tap Import 138
- 5. Tap Open 139
- Using the Calculator 140
- Using the Text Editor 140
- Accessing Other Tools 141
- Power Meter and VFL 143
- 136 FTB-500 144
- FTB-500 137 145
- FTB-500 139 147
- 8 Managing Data 149
- 142 FTB-500 150
- 144 FTB-500 152
- FTB-500 145 153
- 146 FTB-500 154
- FTB-500 147 155
- 148 FTB-500 156
- Managing Data 157
- 150 FTB-500 158
- FTB-500 151 159
- 152 FTB-500 160
- 3b. Tap Control Panel 162
- 3c. Tap Hardware and Sound 162
- FTB-500 155 163
- 156 FTB-500 164
- 158 FTB-500 166
- 3. Tap Control Panel 167
- 4. Tap System and Security 167
- FTB-500 161 169
- 3. Tap Network 172
- 4. Tap Connections 172
- FTB-500 165 173
- 3. Tap Network and Internet 174
- 168 FTB-500 176
- 4. Tap Administrative Tools 177
- Characteristic 179
- Remote Desktop 179
- Connection 179
- TightVNC Client 179
- Working with Remote Desktop 180
- Accessing Your Unit Remotely 185
- 4. Tap Select Users 185
- 180 FTB-500 188
- Working With TightVNC 190
- 184 FTB-500 192
- 186 FTB-500 194
- 188 FTB-500 196
- Firewall 197
- 10 Preparing for Automation 201
- FTB-500 195 203
- Ethernet port 203
- Preparing for Automation 204
- FTB-500 197 205
- 198 FTB-500 206
- PACKed 206
- FTB-500 199 207
- 200 FTB-500 208
- For RS-232 209
- For TCP/IP 209
- 202 FTB-500 210
- register callback events 211
- 204 FTB-500 212
- 10. Tap OK 214
- 208 FTB-500 216
- To add a user explicitly: 217
- 5. Tap OK 218
- FTB-500 211 219
- 212 FTB-500 220
- FTB-500 213 221
- 214 FTB-500 222
- FTB-500 217 225
- 218 FTB-500 226
- 220 FTB-500 228
- FTB-500 221 229
- 222 FTB-500 230
- FTB-500 223 231
- 224 FTB-500 232
- FTB-500 225 233
- 226 FTB-500 234
- 228 FTB-500 236
- FTB-500 229 237
- Tap Shut Down Module 238
- 11 Using FTB Products in an 239
- Automated Test Environment 239
- ESR and ESE 240
- STB and SRE 241
- FTB-500 235 243
- SCPI Command Structure 244
- Item Meaning 245
- 238 FTB-500 246
- Consulting Data Types 247
- Writing Remote Control Code 248
- FTB-500 241 249
- Error Message Format 250
- Working with EXFO COM Objects 251
- FTB-500 245 253
- 246 FTB-500 254
- 248 FTB-500 256
- FTB-500 249 257
- Instrument driver VI 257
- Building and Using Custom VIs 259
- 252 FTB-500 260
- 3. Select EXFO IQS Base 262
- 256 FTB-500 264
- Monitoring Remote Commands 266
- 260 FTB-500 268
- 12 Maintenance 271
- Cleaning VFL-Type Connectors 273
- Cleaning the Touchscreen 274
- Recharging the Batteries 275
- Replacing Batteries 278
- 272 FTB-500 280
- Four-slot model 280
- Maintenance 281
- Viewing Battery Status 284
- Recalibrating the Batteries 286
- 280 FTB-500 288
- FTB-500 281 289
- 282 FTB-500 290
- 284 FTB-500 292
- 286 FTB-500 294
- Managing Windows Updates 295
- FTB-500 289 297
- Fuse holder 297
- Recalibrating the Unit 298
- Recycling and Disposal 299
- 13 Troubleshooting 301
- FTB-500 295 303
- 296 FTB-500 304
- Solving Common Problems 304
- FTB-500 297 305
- 298 FTB-500 306
- Use the battery 306
- Batteries may be worn 306
- Troubleshooting 310
- 6. Tap Recovery 311
- 9c. Tap Browse 314
- 308 FTB-500 316
- 4. Tap Recovery 317
- WIM file, an then tap Next 319
- 10. Tap Browse 319
- 312 FTB-500 320
- 18. Tap Restart 321
- 314 FTB-500 322
- FTB-500 315 323
- Viewing System Information 324
- 318 FTB-500 326
- FTB-500 319 327
- 320 FTB-500 328
- Transportation 330
- 14 Warranty 331
- Service and Repairs 333
- 326 FTB-500 334
- A Technical Specifications 335
- Technical Specifications 336
- BData Types 337
- <wsp> NL END^ 338
- FTB-500 331 339
- 332 FTB-500 340
- Data Types 341
- 334 FTB-500 342
- <STRING PROGRAM DATA> 342
- FTB-500 335 343
- <wsp> 344
- <suf f ix unit> 344
- <digit > 344
- <digit> 344
- Name Value Mnemonic 345
- 338 FTB-500 346
- Reference Unit Suffix Unit 346
- FTB-500 339 347
- <digit> <digit> 348
- 342 FTB-500 350
- ">" 353
- 346 FTB-500 354
- <8-bit data 355
- <RESPONSE MESSAGE 355
- TERMINATOR> 355
- 348 FTB-500 356
- FTB-500 349 357
- 488.2 on page 339 358
- C IEEE 488.2 and Specific 359
- Command Reference 359
- IEEE 488.2 Required Commands 360
- 354 FTB-500 362
- Bit Weight Meaning 362
- 356 FTB-500 364
- 358 FTB-500 366
- 360 FTB-500 368
- 362 FTB-500 370
- 364 FTB-500 372
- 366 FTB-500 374
- 368 FTB-500 376
- 370 FTB-500 378
- 372 FTB-500 380
- Specific Commands 381
- :FORMat[:DATA] 382
- :FORMat[:DATA]? 383
- :INSTrument:CATalog? 385
- :INSTrument:CATalog:FULL? 386
- :SYSTem:DATE 387
- :SYSTem:DATE? 389
- :SYSTem:ERRor[:NEXT]? 391
- :SYSTem:TIME 393
- :SYSTem:TIME? 395
- :SYSTem:VERSion? 397
- D SCPI-Based Errors 399
- 392 FTB-500 400
- Description Probable Cause 400
- 394 FTB-500 402
- 396 FTB-500 404
- 398 FTB-500 406
- 400 FTB-500 408
- 402 FTB-500 410
- 404 FTB-500 412
- E COM Properties and Events 415
- COM Properties and Events 416
- Properties 417
- ReadBinary 420
- Initialize 421
- DeviceClear 422
- RemoteState 422
- LockoutState 423
- StatusByte 423
- RequestService 424
- ReturnToLocal 424
- F Communicating Through 425
- TCP/IP over Telnet 425
- Features 426
- Activating TCP/IP over Telnet 427
- 420 FTB-500 428
- FTB-500 421 429
- 422 FTB-500 430
- FTB-500 423 431
- 424 FTB-500 432
- FTB-500 425 433
- Releasing Modules 434
- Protocol 435
- BEGIN and END 436
- CLEAR LOGS 437
- CLOSE LINS 438
- CONNECT LINS 439
- KILL LINS 440
- STATUS CLIENT 441
- STATUS CONNECTION 441
- STATUS MODULE 442
- WHO M I? 442
- FTB-500 435 443
- FTB-500 437 445
- FTB-500 439 447
- FTB-500 441 449
- ₼⦌␂ℝ☀⹂䓸德棟Ⓟ䤓屓⸩ 451
- MARKING REQUIREMENTS 452
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