Exfo RTU 310-310G IP Services Test Head User Manual Page 462
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Troubleshooting
450 RTU-310/310G
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
.
To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
support@exfo.com
Ver.
Mfg.
date
P/N
S/N
Made in Canada QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
**************** A
January 2020
542392-3D
FTB-8510B
Model Number
- RTU-310/310G 1
- Contents 3
- Ethernet Test Module v 5
- Ethernet Test Module vii 7
- Certification Information 9
- CE Declaration of Conformity 11
- Features 13
- AC version 15
- DC version 15
- RTU-310G 16
- Optical Transceivers (SFP) 17
- Optical Transceivers (XFP) 18
- IMPORTANT 19
- 2 Safety Information 21
- 3 Getting Started 25
- SHUT DOWN / RESTART Button 26
- RTU-310/310G LEDs 27
- VGA Port 27
- Console Port 27
- USB Ports 27
- 16 RTU-310/310G 28
- Getting Started 29
- Connecting the Power 30
- 20 RTU-310/310G 32
- Turning the Unit On 33
- Ethernet Test Interface 34
- LED Status Description 35
- Gbps Ethernet Test Interfaces 36
- Rate Description 37
- 26 RTU-310/310G 38
- 28 RTU-310/310G 40
- 30 RTU-310/310G 42
- Software Management 44
- 34 RTU-310/310G 46
- 4 Introducing the Smart User 49
- Interface 49
- Main Window 51
- TEST Tab 52
- Application Title 54
- Minimize 54
- Global Test Status 56
- Test Controls 57
- Button Description 58
- System Alarms 59
- Favorites 60
- Factory Default 61
- Test Report Generation 62
- Sections Tab 65
- Typical Tab Elements 66
- Alarm/Error Measurements 67
- Arrow Buttons 67
- Table Sorting 68
- Tab Configuration 69
- Selected Tab 70
- Defined Tabs 71
- Page Selection 71
- Help Button (?) 72
- Default Button 72
- OK Button 72
- Cancel Button 72
- Keyboard Usage 73
- (0 through 9 and A through F) 76
- For MAC address 76
- For IPv6 address 76
- 5 Creating and Starting a 79
- Test Case 79
- Introducing the Test Setup 80
- Available with 83
- Test Case Availability 84
- EtherSAM (Y.1564) Test Case 85
- Test Set Test Cases 92
- IPv4 IPv6 98
- Ethernet RFC 2544 Test Case 101
- Ethernet BERT Test Case 107
- Fibre Channel BERT Test Case 128
- 6 Summary Tabs 133
- Test Status 134
- Test Configuration 136
- Clock Configuration 137
- Timer Configuration 138
- Alarm Analysis 139
- Test Preferences 139
- Alarm Summary 140
- Test Logger 143
- Logger Table 144
- 7Port Tabs 145
- Electrical TX 146
- Frequency 147
- Electrical RX 148
- Frequency Analysis 149
- Optical TX 150
- Optical RX 152
- Interface Setup (Ethernet) 154
- Flow Control 156
- Configuration 158
- Buffer-to-Buffer Flow Control 161
- World Wide Name 161
- Coupled to stream 162
- Source MAC Configuration 163
- Source IP Configuration 164
- Frame Format 165
- Advanced Auto-Neg. TX 166
- Auto-Neg. Fault Register 169
- Local Capabilities 169
- Negotiate Button 170
- Advanced Auto-Neg. RX 171
- Apply to Port Configuration 172
- Link Partner Capabilities 172
- 8 Stream Generation Tabs 173
- Overview 174
- For BERT and RFC 2544 177
- Stream Configuration 178
- Frame Configuration 179
- Component Description 181
- Traffic Shaping 184
- Stream No 187
- Destination 188
- MPLS Configuration 193
- IP/UDP/TCP 194
- Frame Delimiters 198
- EOF Description 199
- Frame Parameter 200
- FC Header 201
- D_ID Description 202
- Bit Field Description 204
- 2 Exchange 205
- 9 Stream Analyzer Tabs 207
- RX Frame Count 209
- Stream Errors Analysis 209
- Throughput 210
- Round Trip Latency 210
- 10 Traffic Analyzer Tabs 211
- Ethernet TX 212
- PHY Error Injection 213
- MAC Error Injection 213
- Ethernet RX 215
- Errors Analysis 216
- Ethernet Statistics 218
- Frame Size 219
- Total Frame Counts 219
- Valid PBB-TE Frame Counts 220
- PPB-TE Frame Size 221
- PBB-TE RX Throughput 221
- Higher Layers 222
- Flow Control 224
- Destination MAC Address 225
- Statistics 226
- Traffic Filters 227
- Filter Configuration 228
- Category Filter Comment 229
- Enabled Time 230
- Frame Count 231
- Traffic Filter Configuration 232
- Traffic Filter Stats 234
- Frame Length 237
- Status and Controls 239
- Traffic Analyzer Tabs 241
- Alarm Generation 242
- FC Error Injection 244
- Error Analysis 246
- FC Latency 247
- Latency Measurements 248
- Buffer-to-Buffer Credit 248
- FC Statistics 249
- 11 WIS Tabs 251
- Error Injection 253
- Path Signal Label (C2) 254
- J0 Trace 254
- J1 Trace 254
- WIS OH RX 258
- Section Overhead 259
- Line Overhead 259
- Path Overhead 260
- 12 IPTV Tabs 261
- IPTV Testing with the RTU-310 262
- Discovery 264
- Auto-Discovery 265
- Stream Monitoring 266
- Selection Options 267
- Column Description 270
- Stream Status 272
- Add Button 273
- Delete Button 275
- IGMP Button 277
- Icon Status Description 280
- Alias Map 281
- MDI/TR 101 290 283
- MDI (Media Delivery Index) 285
- MDI Threshold 286
- TR 101 290 287
- TR 101 290 Threshold 289
- Multicast Group 291
- Stream Information 296
- Identification 297
- Duration 298
- Ethernet 298
- 13 Pattern Tabs 301
- Pattern TX 302
- Pattern RX 305
- 14 RFC 2544 Tabs 307
- Global Configuration 308
- Test Procedure 310
- Back-to-Back 316
- Frame Loss 320
- Data Configuration 329
- RFC 2544 Tabs 331
- 15 EtherSAM Tabs 333
- Overview (Configuration) 334
- Burst Test 336
- Service Performance Test 336
- Sub-Tests Duration 337
- Total TX Rate (%) 338
- Services (Configuration) 339
- Direction 340
- Frame Parameters 340
- SLA Parameters 341
- Test Parameters 344
- Ramp (Configuration) 345
- Step List 346
- Step Time 346
- Ramp Duration 346
- Burst (Configuration) 347
- Parameters 348
- Overview (Results) 350
- Ramp and Burst Tests Table 356
- Sequence Tracking 359
- 16 TCP Throughput Tabs 361
- TCP Mode 362
- TCP Connection Configuration 362
- TCP Connection Status 363
- TCP Throughput Configuration 364
- TCP Throughput Analysis 365
- TCP Statistics 366
- 17 Advanced Tab 367
- Service Disruption Time (SDT) 370
- 18 Common Tab 371
- Standard 372
- Performance Monitoring (PM) 373
- 19 Expert Mode Tabs 375
- Expert Mode (RFC 2544) 376
- Expert Mode Status 377
- Throughput (RFC 2544) 378
- Back-to-Back (RFC 2544) 380
- Frame Loss (RFC 2544) 382
- Latency (RFC 2544) 384
- Expert Mode (BERT) 386
- Port (BERT) 387
- Ethernet (BERT) 389
- Pattern (BERT) 391
- 20 System Tabs 393
- Preferences 394
- Page Management 395
- Interface Configuration 397
- IPv6 Test Preferences 398
- Ethernet Test Module 387 399
- 388 RTU-310/310G 400
- FC Test Preferences 401
- 390 RTU-310/310G 402
- RTU Information 403
- Hardware Options 404
- RTU Setup 405
- User Information 406
- Device Description 406
- Date and Time 406
- BrixWorx Server 407
- Restart Unit 407
- Software Options 408
- Available Options 409
- 398 RTU-310/310G 410
- Category Name Description 410
- Clock Synchronization 412
- Ethernet Test Module 401 413
- Ethernet Test Module 403 415
- Alarms & Log 416
- System Alarm Logger 417
- 21 Tools Tabs 419
- Script Tools 422
- Script Line Editing 423
- Ping Configuration 424
- Ping Results 426
- Status Description 427
- Trace Route Configuration 429
- Trace Route Results 430
- ENIU Configuration 433
- ADC Configuration 434
- Selected ENIU 436
- Loopback 437
- 802.3ah Configuration 438
- OAM Discovery Statistics 439
- 802.3ah Statistics 440
- 802.3ah Events 443
- Traffic Scan 445
- Mode Level Description 446
- Link Rate (Mbps) 447
- Rate Layer 447
- Discovered 447
- Limit Reached 447
- Monitored Frames Table 448
- Tools Tabs 449
- Filters 450
- Scan Level Filters 450
- 22 Maintenance 453
- Recalibrating the Unit 454
- Replacing Fuses 455
- Maintenance 456
- 23 Warranty 457
- Service and Repairs 459
- 448 RTU-310/310G 460
- 24 Troubleshooting 461
- 450 RTU-310/310G 462
- Transportation 463
- ASpecifications 465
- Electrical Interfaces 466
- Ethernet Cables 467
- Specifications 468
- Crossover Cable (1000 Mbps) 468
- Functional Specifications 469
- Ethernet Test Module 459 471
- Additional Features 472
- General Specifications 473
- Specifications for RTU-310G 474
- 10GBASE-S 475
- 464 RTU-310/310G 476
- REF out interface 477
- Ethernet Test Module 469 481
- Range (ppm) ±120 482
- Range (ppm) ±150 482
- Module Specifications 483
- B Using VNC to access the 485
- 474 RTU-310/310G 486
- Ethernet Test Module 475 487
- 476 RTU-310/310G 488
- Ethernet Test Module 477 489
- 478 RTU-310/310G 490
- CAcronym List 491
- 480 RTU-310/310G 492
- Ethernet Test Module 481 493
- 482 RTU-310/310G 494
- Ethernet Test Module 483 495
- 484 RTU-310/310G 496
- D Pop-Up Windows 497
- VLAN Configuration 498
- B-MAC Destination Address: 499
- IPv4 Configuration 501
- IPv6 Address Configuration 503
- Global IPv6 Address 504
- Mode Status Description 505
- Default Gateway Address 506
- Destination IPv6 Address 507
- Service Profile Configuration 509
- Framing Configuration 510
- Frame Size Configuration 511
- Frame Format Configuration 513
- MAC Configuration 514
- UDP Configuration 517
- TCP Configuration 517
- Advanced TOS/DS 518
- Filter Selection 522
- Truncation Calculator 523
- Field Match Configuration 524
- Triggered Frame Details 526
- Data Capture Export 527
- IP Services Test Head 517 529
- IP Services Test Head 519 531
- IP Services Test Head 521 533
- IP Services Test Head 523 535
- 137, 141 537
- IP Services Test Head 527 539
- IP Services Test Head 529 541
- IP Services Test Head 531 543
- ₼⦌␂ℝ☀⹂䓸德棟Ⓟ䤓屓⸩ 545
- MARKING REQUIREMENTS 546
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